Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need, not only to survive, but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative affordable housing and employment readiness services.
The Resident Relations Assistant for our South Minneapolis properties will be responsible for providing administrative support to the Property Management Team. The South Minneapolis properties consist of 24 buildings that provide integrated services to individuals with low-income achieve their goals of self-sufficiency and housing stability. The Resident Relations Assistant will be responsible for rent processing and monthly reporting, statistical research, organizing files and photo copying, responding to tenant calls, and updating information.
This position offers valuable experience to applicants interested in pursuing a career in Property Management or to those that are just starting out in their career and are looking for opportunities to improve their Property Management skills and knowledge.
Other responsibilities will include tasks and/or oversight in the following areas:
Perform office support tasks such as filing, mass mailings, photocopying, and collating.
Assist Assistant/Property Managers with answering phones, resident relations, rent collections, and compliance processing.
Assist Facilities Specialist with scheduling inspections and work order processing.
Assist with production of periodic departmental reports.
Respond to and track inquiries from all callers, visitors, staff members or residents and handle follow-up in a timely, friendly and professional manner. (Maintain a Traffic Log).
Write detailed receipts from residents for rent payments.
Enter new Work Order requests from residents and/or staff.
Order and maintain inventory of site office supplies.
Preference will be given to individuals who are fluent in Somali.
Ability to work with people from diverse backgrounds and to be a great team player.
Dependable and responsible.
Excellent communication and organizational skills.
Willingness to ask questions when unsure.
Ability to use Word, Excel, Internet, and Outlook.
Self-directed with the ability to work independently on assigned projects.
Must be detail-oriented and accurate in work.
Valid MN driver’s license, current car insurance, reliable transportation and a good driving record as determined by our insurance carrier.
Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match.
PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.