Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

About Our Team: 

The Resident Services team provides transformative affordable housing and elevates the voices of the communities we serve that are disproportionately affected by systemic inequalities. PPL provides 1,600 housing units and serves nearly 13,000 people annually in the Twin Cities, aiding in long-term stable housing so our community can live their best lives. PPL integrates race equity organization-wide through multiple strategies and systems change initiatives. 

Job Summary: 

Resident Services Apprenticeship provides person-centered services and builds relationships with individuals and families living at one of our housing locations. You will work with residents to maintain long-term housing stability by providing direct services, resources, and community-building activities supporting the Services Coordinators. Apprentices maintain an average caseload of 8 Housing Support participants and serve additional affordable housing residents as needs arise. 

Essential Duties and Responsibilities: These duties are not to be construed as exclusive or all-inclusive and are designed to support self-reliance with participants.

• Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans.
• Help residents build social connections and support safety with neighbors and surrounding communities.
• Support efforts to elevate residents’ voices to a variety of decision-makers.
• Keep accurate, up-to-date documentation, including but not limited to, goal plans, case notes, incident reports, funder data, receipts, etc.
• Collaborate with peers to support participants through the housing application process and provide transition services as they prepare to move in and set up a home.
• Connect households to community resources.
• Support participant health and wellness through connections to physical, mental health, and recovery resources.
• Assist participants in maintaining or increasing income through benefits assistance or involvement with volunteering, education, and employment activities.
• Help participants navigate transportation needs, including access to bus tokens, gas cards, and Lyft rides.
• Support youth and parenting services, programming, and workshops.
• Work with team and participants to plan and facilitate community-building activities, resident meetings, and engagement with the larger community.
• Answer and route telephone calls and miscellaneous questions from employees, participants, and the general public.
• Perform related administrative tasks or other duties as assigned or directed.

  Values and Expectations:

• Support PPL work and mission by accepting assignments for special projects, committees, etc.
• High level of personal and professional integrity, including the ability to maintain confidentiality.
• Maintain professional communications/boundaries with program participants, co-workers, and others. 

Supervisory Responsibilities:

Will not be responsible for supervision.

Minimum Technology Qualifications:

Ability to use:

• Office equipment includes Zoom calls and texts, smartphone and voicemail systems, a copier, printer, scanner, and fax machine.
• MS Word, Outlook, and Excel
• The Internet

Additional Requirements:

• Self-starter with excellent verbal and written communication skills.
• Ability to respond to residents' unique cultural, economic, and social needs and resources, using these unique resources to meet their goals.
• Strong group facilitation, mediation, interpersonal, organizational, and outreach skills.
• Ability to efficiently coordinate, track, and complete multiple tasks and adjust to changing priorities.
• Ability to work independently and as a team member.
• Ability to maintain confidentiality and boundaries in all interactions with residents, staff, volunteers, and the public.

Education and/or Experience:

• A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree. 
• 1-3 years of experience with the target population served.

***As an apprentice, you work 30 hours and get paid for 40 hours (10 hours are dedicated to your studies).***

Salary/Wages: $18.00-$20.00 Hr., DO

Why You’ll Love Us:

•Summer half-day Fridays!

•Ability to work remotely 40% of your weekly work schedule.

•Two weeks of comprehensive onboarding, 20 hours of field-specific training, and $300 of yearly professional development funds.

•Learning opportunities, including the Intercultural Development Inventory, Courageous Conversations about Race, and Affinity Spaces.

•Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match.

•BSW/MSW candidates can gain practice hours and supervision toward their licensure.

How to Apply:  

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. 

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.