Accepting applications until filled

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures individuals and families receive the housing and ecosystem of support they need to achieve greater stability now and for the next generation. We are eager to welcome new team members dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities.

Job Summary:

PPL (Project for Pride in Living) seeks a talented, detail-oriented individual with strong multitasking skills to join the Volunteers Team as a Volunteer Manager. This role entails full-cycle recruitment of volunteers, interns, and work-study students for PPL’s diverse programs, encompassing both one-time and ongoing opportunities. Additionally, the Volunteer Manager will support various volunteer management activities and projects aimed at fulfilling PPL’s mission.

Essential Duties and Responsibilities:

Community engagement and outreach

• Build new strategies and support existing relationships with community members and partners.
• Attend trainings, community conversations, and networking opportunities to understand and implement best practices in volunteer management.
• Conduct info sessions both virtual and in-person at faith communities, schools, and organizations as a recruitment strategy to educate community/past volunteers on PPL and volunteer opportunities.

Volunteer management (individual and group/corporate volunteering)

Ø  Work with PPL staff to determine group volunteer needs (e.g., food shelf, painting, etc.).

Ø  Recruit, coordinate and supervise group volunteer projects.

• Recruit, screen, interview, and place volunteers, interns, and work-study students in various programs at PPL.
• Support staff in creating volunteer, intern, and work-study position descriptions as needed.
• Run volunteer background checks, conduct phone and in-person interviews, and check references.
• Develop new recruitment strategies and partnerships to provide ongoing sources of volunteers, interns, and work studies for sites and increase the diversity of the volunteer pool.
• Develop and implement strategies to increase corporate and community engagement in beautification projects.
• With program staff, design orientation/training content and materials, coordinate logistics, and conduct initial volunteer and intern orientation.
• Support supervisors to utilize best practices for working with volunteers and alternative staff (interns, service members, work-study students)
• Visit program sites (as needed) and work collaboratively with site coordinators and program supervisors to ensure ongoing volunteer support and training.

Data Collection and Evaluation

• Collect volunteer hours from all supervisors on a monthly basis and enter them into the volunteer database.
• Coordinate timely data collection and reporting to provide information for proposals, reports, and communications.
• Manage updates in the volunteer database to ensure all information is accurate.
• Create and share surveys and evaluations with volunteers to gather feedback and make changes to the program as needed.
• Manage volunteer database and train new users as needed.
• Develop and implement strategies to build volunteer engagement and increase volunteer retention.
• Develop content for the volunteer newsletter in collaboration with the Donations and Engagement Coordinator.
• Create and manage ongoing volunteer appreciation strategy and plan; organize annual Volunteer Appreciation event.
• Resolve issues and complaints as they arise.

Volunteer Engagement, Appreciation, and Retention

• Develop and implement strategies to build volunteer engagement and increase volunteer retention.
• Develop content for the volunteer newsletter in collaboration with the Donations and Engagement Coordinator.
• Create and manage ongoing volunteer appreciation strategy and plan; organize annual Volunteer Appreciation event.
• Resolve issues and complaints as they arise.

 Supervisory Responsibilities:

Does not supervise other staff but may direct the work of interns and volunteers as needed.

Additional Expectations: 

• Perform all functions professionally, treating any individual involved in an assigned task with respect and in a manner that demonstrates ability to effectively address issues.
• Maintain confidentiality of volunteer information.
• Maintain a level of flexibility with all staff, offering assistance to others as appropriate.
• Perform other tasks, responsibilities, and special projects as assigned or directed. Some evening and weekend hours will be required. 

Minimum Qualifications:

• Two years of volunteer coordination or community outreach experience with a nonprofit organization.
• Experience implementing strategies to engage communities to volunteer with the organization.
• Some experience with presentations and tabling preferred
• Experience using a volunteer or other constituent relationship management system.
• Knowledge of community programs and resources.
• Valid driver’s license and a working, insured vehicle required. 

Minimum Technology Qualifications:

• Advanced ability with Excel is a requirement.
• Interest in and aptitude towards data management is a requirement.
• Demonstrated proficiency with MS Office Suite, Zoom, Teams, Canva, and online meeting platforms.
• Ability to use office equipment including telephone and voicemail system, copier, printer, fax machine and scanner.
• Ability to access and navigate online databases.
• Ability to use MS Outlook.
• Ability to navigate the internet and electronic timecard system.
• Ability to navigate computer networks (files, drives, and folders).
• Ability to navigate SharePoint

A detailed job description is available upon request or selection to the next phase of the hiring process. 

Salary: $61,000.00 -$64,000.00 annually DOQ      

PPL's work structure has evolved into a Hybrid Model, striking a balance between on-site presence at the office or satellite locations (60%) and remote work from home (40%).

Benefits Based on Eligibility:   

Employer-sponsored health & dental insurance; employer-paid short & long-term disability insurance, life insurance, and paid parental leave. Voluntary life insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) retirement plan with employer match; summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

How to Apply: Please include a cover letter and resume. Our hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.  

PPL participates in the federal E-verify program to confirm all newly hired employees' identities and employment authorization.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with the employer.