Services Coordinator-North Properties
Accepting Applications Until 10/19/18
Who We Are
Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need, not only to survive, but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative affordable housing and employment readiness services.
Based in North Minneapolis, the Services Coordinator will be responsible for providing case management and direct service focused on helping participants keep housing through assessment, plan development, monitoring, referrals, coordination, and advocacy. The individual in this position will use a Person-Centered and Harm Reduction approach to partner with participants from diverse communities. The Services Coordinator will build positive relationships by meeting regularly with a caseload of families and individuals in their homes or in the surrounding community.
PPL’s affordable housing combines rent below the market rate with supportive services to help people who face complex challenges live with stability, autonomy, and dignity. PPL provides affordable housing opportunities throughout the metro area for individuals and families, including those who have experienced homelessness, are living with a disability, have experienced chemical dependency, or who have a criminal background.
Additional responsibilities include:
- Engage with participants to assess their barriers and strengths to create a customized participant-driven housing stability plan.
- Connect households to resources such as security deposit assistance, household furnishings, basic needs and emergency assistance.
- Provide services to help participants sustain tenancy including providing information on lease expectations, facilitating communication with property management, managing neighbor conflicts, paying rent on time, and addressing other behaviors that may jeopardize housing.
- Utilize skills and community resources to provide crisis prevention and intervention.
- Assist participants with financial stability through accessing needed government benefits (MFIP, SSI, health coverage, childcare), education, volunteering and employment activities.
- Support participant health and wellness through connections to physical, mental health, and recovery resources.
- Assist participants with transportation needs including access to bus tokens, gas cards and driving participants to appointments utilizing a personal vehicle and/or PPL vehicle.
- Work with team and participants to plan and facilitate community building activities, resident meetings, and engagement within the community.
- Coordinate and lead workshops on topics such as housing, financial literacy, employment, technology, parenting skills, etc.
- Support the development of positive family relationships and parenting skills. Support parents with educational advocacy and navigation of educational systems such as early learning, schools, child protection, mental health, etc.
- Self-starter with excellent verbal and written communication skills.
- Ability to respond to the unique cultural, economic and social needs and resources of residents, using these unique resources to meet their goals.
- Experience with case management or developing supportive housing service plans.
- Ability to provide crisis intervention and support.
- Strong group facilitation, mediation, interpersonal, organizational and outreach skills.
- Ability to efficiently coordinate, track and complete multiple tasks as well as adjust to changing priorities.
- Ability to work independently and as a team member.
- Ability to maintain confidentiality and boundaries in all interactions with residents, staff, volunteers, and the public.
- Must have a valid driver’s license, a good driving record, proof of insurance and a reliable vehicle.
- Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus.
- Ability to recognize and address mental health challenges, chemical dependency and other problematic behaviors.
Education & Experience
- BA/BS in Human Services, Social Work or a related field preferred; an Associate’s Degree and experience with target population may be considered
- Three to four years of experience providing services and case management to individuals or families with behavioral health challenges and/or in a supportive housing environment
Benefits: Benefits will include Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match.
PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.
In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.