Regional Property Manager - West & North Portfolio

Minneapolis, MN

Accepting Applications until Filled

Who We Are  

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need, not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

PPL is looking for a talented, people person to join our Property Management Team as Regional Property Manager in Minneapolis. The Regional Property Manager will be responsible for supervising assigned Portfolio Managers, Property Managers, and  Assistant Property Managers in  their individual and property performance, including oversight of occupancy, marketing, leasing, income certification and recertification, rent collection, enforcement of lease agreements,  budget preparation and control, property financial performance, legal issues, grounds maintenance, curb appeal, non-maintenance contracting, and site inspections; routine property maintenance and representation of PPL (Project for Pride in Living) (Project for Pride in Living) (Project for Pride in Living) to residents, neighbor,s and other community entities in accord with PPL’s Mission Statement, Core Value,s and Strategic Plan

Essential Duties and Responsibilities: 

  • Serves as the direct supervisor to assigned Portfolio Managers and Property Managers.
  • Provides and/or arranges onboarding for new staff and continuous training for staff within their assigned portfolio and with peers in other portfolios, ensuring they are using the most recent training materials and tools.
  • Monitors, assesses, and implements goals to positively improve occupancy, financial performance, and other objectives for properties within the portfolio; defines actions and timelines to assist Portfolio and Property Managers in achieving these goals.
  • Monitors the marketing, leasing, and resident retention activities of site offices; suggests and implements changes and improvements to marketing venues as needed.
  • Monitors the rent collection activities and performance of Portfolio and Property Managers, providing guidance and enforcing accountability.
  • Monitors the appearance and condition of properties, with input from Maintenance and Facilities Management staff, and assists teams in achieving their occupancy, make-ready, and preventative maintenance goals.
  • Supervises compliance activities, including identifying staff needs for additional and ongoing training, and evaluates the compliance performance of assigned staff through weekly reporting and accountability measures.
  • Invests time and attention in each direct report’s professional development by providing support and direction in their individual growth and team-building efforts.
  • Supervises the reporting activities of direct reports (e.g., internal occupancy, property expenses and receivable updates, and external monitoring agencies' pre-inspection information schedules).
  • Manages the performance of direct reports and staff to achieve the established goals of the portfolio.
  • Provides immediate performance feedback and implements performance improvement measures as needed.
  • Inspects buildings, grounds, apartments, and site offices regularly, and coordinates follow-up with the site team, maintenance and facilities staff, and the Asset Manager as appropriate.

    • Relationship Management

  • Actively participate in local, state, and national affordable housing networks, and represent PPL professionally, effectively, and affirmatively in meetings.
  • Maintain a strong and positive working relationship with Resident Services and other PPL business area staff to ensure accurate and timely information dissemination, productive problem solving, and the identification of new approaches to ease regulatory compliance challenges for both staff and residents.
  • Develop, maintain, and model a robust network of relationships with internal PPL staff, government regulatory personnel, funders, lenders, and investor partners.

    • Contract Management & Reporting

  • Obtain and store on SharePoint copies of closing documents for all new construction and acquisition developments from Real Estate Development in your assigned portfolio.
  • Coordinate reviews with the Director of Compliance and Housing Operations, Asset Management, and Resident Services staff to ensure a mutual understanding of compliance requirements and complete accurate file setup and storage management.
  • Partner with Resident Services, the Compliance Department, and Asset Management to support new property lease-ups, and review and ensure the accuracy of all first-year files.
  • Review application procedures, applications, and other compliance forms to ensure adherence to all required federal, state, and local program laws and regulations, equal opportunity, and affirmative action; reduce inefficiencies; and standardize forms and procedures.
  • Foster effective working relationships with all Supportive Service Partners.
  • Provide the Senior Director of Property Management with written reports on key property metrics and actionable plans for achieving goals.
  • Commit to engaging professionally in developing a racial equity lens in the application of the tasks associated with this position. PPL (Project for Pride in Living) is an equitable and inclusive organization committed to elevating the voices of the communities we serve, particularly those disproportionately affected by systemic inequities.
  • Possess reliable transportation or access to reliable transportation.


    • A detailed job description is available upon request or when selected for the next phase of the hiring process

    Supervisory Responsibilities:

    Responsible for assigned Portfolio Managers and/or Property Managers and other staff as assigned.

    Qualifications :

    • 2+ Years' experience with LIHTC (Low Income Housing Tax Credit
    • 2+ Years’ experience utilizing Project-Based Rental Assistance, Section 8
    • Ability to demonstrate strong interpersonal, organizational, decision-making, problem-solving, critical thinking, and financial analytical skills.
    • Ability to handle confidential matters discreetly and professionally.
    • Ability to prioritize, multi-task, and meet deadlines.
    • Ability to be an effective team member and display initiative

         Ability to use:

    • Office equipment, including telephone and voicemail systems, copier, printer, fax machine, and scanner; smartphone for information-sharing.
    • MS Office, SharePoint, and Outlook
    • The Internet, PPLnet (intranet), and electronic timecard system
    • Computer Network (files, drives, and folders)
    • Proficiency in property management and/or accounting software (especially Yardi and Excel)

    Preferred Qualifications (Nice-to-Haves)
    Working experience administering various rental subsidy programs, i.e. – MHOP, CoC (Continuum of Care), HOPWA.

    Education and/or Experience:

    • BA/BS degree in Property Management, Real Estate, and/or Non-Profit Organizational Management, or demonstrated competence in the following areas:
    • 5+ Years' experience in property management.
    • 2+ Years' experience with LIHTC (Low-Income Housing Tax Credit) compliance, and physical and file Inspections and File Audits.
    • Budget preparation and control/ability to analyze property financial reports.
    • 3+ Years of successful supervisory experience with an emphasis on team building and individual coaching.
    • Or any combination of education and experience that provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

    Salary: $70,000 to $80,000. Yr., DOQ

    Due to the nature of this role and the need for onsite support and coverage, this is an in-person position. 

    Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO and paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

    Work Environment 

    The work environment characteristics here are representative of those an employee encounters while performing the essential functions and the ability to work under generally safe and comfortable conditions where exposure to environmental factors may cause discomfort and pose a limited risk of injury. 

    This position requires the capacity to problem solve and deal with a variety variables and occasional novel situations within the scope of the job description. Ability to prioritize multiple tasks and produce accurate timely work; and the ability to contribute to team effort and manage the stress of a fast-paced environment. 

    How to Apply:

    Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

    PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

    PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

    In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.