Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures individuals and families receive the housing and ecosystem of support they need to achieve greater stability now and for the next generation. We are eager to welcome new team members dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities.

Job Summary:

PPL is growing its Career Pathways enrollment and outreach services and is seeking a dynamic, people-oriented Outreach & Enrollment Specialist to join our team. This role is often the first point of contact for participants and plays a key role in recruiting, screening, and enrolling individuals into our job training programs. If you’re a natural communicator with a passion for community engagement and helping others succeed, we’d love to meet you!

Key Responsibilities: 

• Serve as the welcoming face of PPL’s Career Center, supporting walk-ins and scheduled appointments.
• Conduct eligibility screenings and intake assessments for CareerWorks and SNAP E&T programs.
• Interview and enroll participants into job training programs in collaboration with training staff.
• Proctor skills assessments (e.g., TABE, Northstar Digital Literacy).
• Deliver excellent customer service in person, online, and over the phone.
• Lead outreach and recruitment efforts through community events, job fairs, social media, and info sessions.
• Maintain accurate and timely data entry and documentation.
• Represent PPL at community events, occasionally during evenings and weekends.

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

What we are looking for:

• Strong customer service and communication skills.
• Experience working with diverse and low-income communities.
• Comfortable presenting to large groups and facilitating workshops.
• Knowledge of local community resources and programs.
• Excellent multitasking and organizational skills.
• Reliable transportation or valid driver’s license with a good driving record.

Technology Skills:

• Proficiency in Microsoft Word, Excel, Outlook, Zoom, and Teams.
• Ability to navigate online databases and internet tools.
• Familiarity with office equipment and electronic timekeeping systems.

Education & Experience:

• BA/BS in a related field preferred (experience may substitute for education).
• Experience in community outreach, public speaking, or participant engagement.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  While performing the duties of this job, the employee is regularly required to sit, bend, and communicate. The employee must occasionally lift and/or move up to 10-25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions and ability to work under generally safe and comfortable conditions where exposure to environmental factors may cause discomfort and poses a limited risk of injury.

Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO and paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

Salary: $20 to $25. Hr., DOQ

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.