Step Up Coordinator

Minneapolis, MN

About PPL

Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.

Job Summary

The City of Minneapolis’s Step Up Program connects Minneapolis young people (ages 14-21) with Twin Cities employers through paid internships that build careers and lead to a stronger workforce. Since 2003, Step Up has created over 34,000 high-quality internship opportunities. Step Up builds hope for the future by investing in the young people who will power our communities for decades to come. It expands horizons, bolsters resumes and connects youth to the places and people who will help them get where they want to be.

 The Step Up Coordinator provides operational, logistical, and administrative support to ensure the smooth implementation of the Step Up youth internship program. This role bridges communications between youth, employers, and program staff; maintains accurate data across multiple systems; and supports intake, orientation, and placement processes for approximately 3,000 applicants and 600–800 internship matches annually.

 The Step Up Coordinator plays a vital role in ensuring that both youth and employer participants have a well-organized, responsive, and equitable experience throughout the Step Up cycle.

Essential Duties and Responsibilities

  • Support implementation of Step Up program activities under the direction of program leadership
  • Assist with the coordination and staffing of 8–10 in-person orientation sessions for youth and families, ensuring all logistical details
  • Manage participant communications through phone, email, and mass messaging platforms
  • Support scheduling and coordination for mock interviews, intake sessions, and placement days
  • Maintain accurate and timely records in Launchpad, WorkForce One (WF1), and related systems (e.g., CRM, Infinite Campus)
  • Assist with compiling reports, dashboards, and metrics for weekly and quarterly updates to program leadership
  • Track completion of participant forms, supervisor evaluations, and training outcomes
  • Provide in person support to outreach events, including Orientations, Onboarding Days, and Professional Development Days; some evenings and weekends required as needed

Minimum Requirements

  • At least 3–5 years of experience in program coordination, youth services, or data management
  • Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Strong interpersonal and communication skills, with the ability to work effectively with diverse youth populations, families, and employer partners

Education and Experience

  • Professional youth work experience with either Leadership or community partnership experience
  • High School diploma or equivalent with some college or BA/BS degree in education or related field (additional education may substitute for experience)
  • 3-5 years of experience in database management, service delivery, or related field. Specific experience with CTK, Workforce 1, Infinite Campus, and/or LaunchPad 

Salary/Hours: Full Time/Exempt:  $36,000-$45,000/annually Exempt. DOQ

Benefits:

  • Health & Dental Insurance
  • Employer-Paid Short & Long-Term Disability & Life Insurance
  • Paid Parental Leave
  • HSA or FSA Options
  • PTO & Paid Holidays
  • 403(b) Retirement Plan with Employer Match
  • Summer Half-Day Fridays (Memorial Day-Labor Day)
  • Meaningful work that impacts lives

Project for Pride in Living, Inc. is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.