Family Services Coordinator

Minneapolis, MN

About PPL

Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.

Job Summary

The Family Services Coordinator at Project for Pride in Living (PPL) plays a vital role in the Resident Services team by partnering with families living in PPL’s supportive housing. The role provides comprehensive case management services, facilitates on-site workshops, and makes referrals to community resources. PPL uses a Person-Centered, Harm Reduction, and Housing First approach to partner with participants from diverse communities.


Essential Duties and Responsibilities

  • Engage with participants to assess their strengths/barriers and create customized participant-driven goal plans
  • Support housing stability by providing services including: understanding the lease, communicating with property management
  • Support participant health and wellness through connections to physical, mental health, and recovery resources
  • Partner with Youth Services Coordinator to support families with youth and parenting needs
  • Conduct home visits
  • Work with team and participants to plan and facilitate community building activities, resident meetings, and engagement with the larger community
  • Keep accurate, up to date documentation 

Minimum Technology Qualifications

Ability to use:

  • Microsoft Office Suite: Excel, Outlook, and Word
  • Electronic timecard system
  • SharePoint file system
  • Database systems (particularly Apricot and Yardi)

Additional Requirements: 

  • Experience with case management or developing supportive housing service plans
  • Ability to recognize and address mental health challenges, chemical dependency and other problematic behaviors
  • Ability to provide crisis intervention and support
  • Valid drivers' license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants. 
  • Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus


Education and/or Experience

  • A course of study in a health or human services-related field leading to a Bachelor of Arts, Bachelor of Science, or Associate degree; or 
  • 1-3 years of experience with the target population served

Salary/Hours: Full Time/ Non-Exempt/ Monday-Friday 8AM-430PM:  $22-$24/hour

Benefits

  • Health & Dental Insurance
  • Employer-Paid Short & Long-Term Disability & Life Insurance
  • Paid Parental Leave
  • HSA or FSA Options
  • PTO & Paid Holidays
  • 403(b) Retirement Plan with Employer Match
  • Summer Half-Day Fridays (Memorial Day-Labor Day)
  • Meaningful work that impacts lives

Project for Pride in Living, Inc. is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.