Supportive Housing Coordinator

Minneapolis, MN

Accepting applications until May 30, 2020. 

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need, not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

PPL is in search of a Supportive Housing Coordinator for its Resident Services- Single Adult Supportive Housing Department. This position provides screening and intakes, housing search and placement, rehousing, and landlord recruitment to help single adults find and keep housing in Hennepin and Ramsey Counties.

The ideal candidate will have the skills to build relationships with private landlords and PPL property managers; provide case management (assessment, plan development, and monitoring; referrals; coordination and advocacy with necessary resources and benefits), housing tenancy support, and direct service. The preferred candidate will use a person-centered, harm reduction, and housing-first approach to partner with participants from diverse communities who have experienced homelessness and behavioral health challenges.

Now is a great time to join our growing and passionate resident services team as we work to strengthen resident stability through supportive services.

A detailed job description is available upon request or when selected for the next phase of the hiring process.

Job duties and responsibilities include:

  • Housing intake, search, and placement.
  • Obtain referrals of adults who are long term homeless through Hennepin and Ramsey County’s Coordinated Entry Systems and keep accurate and timely paperwork and documentation.
  • Develop individualized housing search and placement plans for initial or rehousing placements.
  • Locate new landlords; build positive relationships with private landlords and PPL property managers.
  • Connect households to security deposits, moving costs, furnishings, basic needs and emergency resources.
  • Assist with arranging for and supporting the details of the move.  Perform Habitability Inspections and required recertification processes.
  • Transfer tenancy sustaining services and case management to assigned case manager once housing has been secured.
  • Provide tenancy-sustaining services and case management with a small caseload (understanding the lease, communicating with the landlord, managing neighbor conflicts, paying rent on time, and addressing other behaviors that may jeopardize housing). 
  • Utilize skills and community resources to provide crisis prevention and intervention.
  • Support strategies to promote neighborhood, apartment building, and personal safety.
  • Support participant health and wellness through connections to physical, mental health, and recovery resources.
  • Assist participants to maintain or increase income through benefits assistance or involvement with volunteering, education, and employment activities.
  • Help participants navigate transportation needs, including access to bus tokens, gas cards and driving residents to appointments in personal or PPL vehicle.
  • Work with team and participants to plan and facilitate community building activities, resident meetings, and engagement with the larger community. Help residents build social support with family, peers, neighbors, etc.
  • Provide and/or facilitate translation and interpreting services.
  • Communicate and coordinate services with all team members and other needed internal and external stakeholders.
  • Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.


Supervisory Responsibilities:

This position does supervise others


Education and Experience:

  • Prefer Bachelor’s Degree in Human Services, Social Work, or related field, but Associates Degree and experience with target population may be considered as a substitute for some education. 
  • 3-4 years’ experience in providing services to individuals or families with behavioral health challenges and or in a supportive housing environment. Prefer experience in housing search and placement.
  • Self-starter with excellent verbal and written communication skills.
  • Ability to respond to the unique cultural, economic, and social needs and resources of residents, using these unique resources to meet their goals.
  • Case management experience and ability to develop supportive housing service plans.
  • Experience recognizing and addressing mental health challenges, chemical dependency, and other problematic behaviors.
  • Ability to provide crisis intervention and support.
  • Strong group facilitation, mediation, interpersonal, organizational, and outreach skills.
  • Multitasking, time, and change management skills.
  • Ability to work independently and as a team member.
  • Ability to maintain confidentiality and boundaries in all interactions with residents, staff, volunteers, and the public.
  • Must have a valid driver’s license, a good driving record, proof of insurance and a reliable vehicle.
  • Experience with Motivational Interviewing, Person-Centered, or DBT skills a bonus.


Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.


Salary: $19.23-$20.67/hr., DOQ


Application Process:

The process includes phone screens and in-person interviews, reference, and background checks for final candidates. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. Qualified candidates can apply online via this link Include a cover letter and resume. 


PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees. 

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.