Volunteer Services Coordinator

Minneapolis, MN

Accepting Applications until Filled

Who We Are:

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need, not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary:

The Volunteer Services Coordinator is responsible for recruiting and coordinating volunteers for PPL’s youth programs, one-time & ongoing child enrichment programs, and assisting with other volunteer coordination activities and projects to achieve PPL’s mission.

The ideal candidate is familiar with Microsoft Suites and constituent relationship database platform; has a results-driven work style, personal accountability, and able to identify and implement creative approaches to volunteer recruitment and management. The preferred candidate has the maturity and self-confidence to recognize and respect the inherent strengths of PPL and, at the same time, add a fresh perspective and “out of the box” thinking. Proven planning and organizational skills, and the commitment, knowledge, and understanding of the importance of diversity, equity, and inclusion in working with program participants and volunteers.

In 2018, 1,866 volunteers contributed 39,591 volunteer hours to share their skills and expertise to strengthen the community through a wide range of volunteer opportunities with PPL. By contributing their time and talents, they encourage a love of learning in youth, help adults reach the next step in their career, and make a difference in our neighborhoods with beautification projects.

Essential Duties and Responsibilities:

Community engagement and outreach:

  • Build new and nurture existing relationships with community members, organizations, other non-profits, schools, corporations, BIPOC-specific groups/committees.  Ongoing research in to possible new partners, schools, and other organizations.
  • Attend trainings, community conversations, and networking opportunities to understand best practices in volunteer management and to build connections. Seek external opportunities to share PPL information (presenting at community/college events).
  • Conduct info sessions both virtual and in-person at faith communities, schools, and organizations as a recruitment strategy to educate community/past volunteers on PPL and volunteer opportunities.

Volunteer coordination (individual and group volunteering:

  • Work with PPL staff to determine group volunteer needs (food shelf, painting, etc.)
  • Recruit, screen, interview, and place tutor/mentors, program assistants, and interns for youth programs at four locations in Minneapolis and St. Paul.
  • Recruit, screen, interview, and place volunteers for other (one-time & ongoing) youth-related, career services, property management and admin volunteer positions.  
  • Help create position descriptions, as needed.
  • Run volunteer background checks, conduct phone and in-person interviews and check references.
  • Design orientation/training content and materials with program staff, coordinate logistics, and conduct initial volunteer orientation.
  • Visit program sites (as needed) and work collaboratively with site coordinators and program supervisors to ensure ongoing volunteer support and training. Communicate and check in with staff regularly regarding needs and how volunteer assignments are going.
  • Assess needs and work with staff to provide additional training and coaching to volunteers.
  • Implement a DEI strategy for volunteer program to recruit diverse volunteers.

Volunteer Engagement, Appreciation, and Retention:

  • Develop and implement strategies to build volunteer engagement and increase volunteer retention.
  • Develop content for volunteer newsletter in collaboration with Donations and Engagement Coordinator.
  • Gather and share regular volunteer feedback with staff using surveys, reflection activities, site visits and regular communication.
  • Create ongoing volunteer appreciation strategy and plan, and organize annual Volunteer Appreciation event.

Supervisory Responsibilities:

Does not supervise other staff, but may direct the work of interns and volunteers as needed.

Qualifications, Education and Experience:

  • 2 year degree preferred, but not required
  • Minimum two years of volunteer coordination or community outreach experience with a nonprofit organization.
  • Experience implementing strategies to engage communities of color to volunteer with the organization.
  • Experience using a volunteer or other constituent relationship management system preferred.
  • Excellent oral and written communication skills.
  • Ability to take initiative and to work both independently and as part of a team.
  • Ability to maintain good working relationships with co-workers and the public and use good judgment.
  • Knowledge of community programs and resources.
  • Working knowledge of Microsoft Outlook, Microsoft Office and Excel and database experience.
  • Knowledge and understanding of the importance of diversity, equity, inclusion in working with program participants and volunteers
  • Valid driver’s license and a working, insured vehicle required.
  • Must be fully vaccinated for COVID-19

A detailed job description is available upon request or when selected for the next phase of the hiring process.

Benefits: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

Salary: $21.00-21.50/hr; DOQ

A hybrid remote/in-person model will be used during the COVID-19 pandemic. COVID-19 vaccinations, or an approved medical or religious exemptions, are required upon start date.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The process includes phone screens and in-person interviews, reference, and background checks for final candidates. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm all newly hired employees' identity and employment authorization.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations